Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, business address, and job title.
• Company Information: Business name, industry, size, and other relevant details about your organization.
• Financial Information: Limited financial information necessary to provide our services, such as accounting system details and financial process information.
• Account Information: Username, password, and other account-related details if you create an account on our platform.

1.2 Non-Personal Information

We may also collect non-personal information, including:

• Usage Data: Information about how you use our website and services, including pages visited, time spent on pages, and other browsing activities.
• Device Information: IP address, browser type, device type, operating system, and other technical information about the device you use to access our website.
• Cookies and Similar Technologies: Information collected through cookies and similar technologies to enhance your browsing experience. For more information, please refer to our Cookie Policy.

2. How We Collect Information

We collect information through various methods, including:

• Direct Interactions: Information you provide when you fill out forms on our website, communicate with us, request information about our services, or register for events.
• Automated Technologies: Information collected automatically through cookies and similar technologies when you browse our website.
• Third Parties: Information we receive from third-party sources, such as business partners, marketing agencies, and analytics providers.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing Services: To deliver the financial accounting optimization services you request, manage your account, and fulfill our contractual obligations.
• Communication: To communicate with you about our services, respond to inquiries, provide support, and send important updates.
• Marketing: To send promotional materials, newsletters, and information about services that may interest you, with your consent where required by law.
• Website Improvement: To analyze user behavior, identify trends, and enhance the functionality, security, and performance of our website.
• Business Operations: To conduct business planning, reporting, and analysis to improve our services and business operations.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. Information Sharing and Disclosure

We may share your information with the following parties:

• Service Providers: Third-party vendors and contractors who provide services on our behalf, such as hosting providers, IT support, marketing agencies, and payment processors.
• Business Partners: Companies we collaborate with to offer joint services or promotions.
• Legal Authorities: Government authorities, law enforcement agencies, and regulatory bodies when required by law or to protect our rights and interests.
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of all or a portion of our assets, in which case personal information may be transferred as an asset.

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for data transmission
• Access controls and authentication procedures
• Regular security assessments and vulnerability testing
• Data minimization and retention policies
• Staff training on data protection practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including providing our services, complying with legal obligations, resolving disputes, and enforcing our agreements.

When your personal information is no longer required for these purposes, we will securely delete or anonymize it. If this is not possible (for example, because your personal information has been stored in backup archives), we will securely store your personal information and isolate it from any further processing until deletion is possible.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

• Access: The right to request access to the personal information we hold about you.
• Rectification: The right to request correction of inaccurate personal information.
• Erasure: The right to request deletion of your personal information in certain circumstances.
• Restriction: The right to request restriction of processing of your personal information.
• Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format.
• Objection: The right to object to processing of your personal information in certain circumstances.
• Withdraw Consent: The right to withdraw consent at any time where we rely on consent to process your personal information.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within the timeframe required by applicable law.

8. International Data Transfers

We are based in Singapore and may process, store, and transfer your personal information in Singapore and other countries, which may have different data protection laws than those in your country of residence.

When we transfer your personal information to other countries, we will implement appropriate safeguards and data transfer mechanisms to ensure that your personal information receives an adequate level of protection in the countries where it is processed.

9. Children's Privacy

Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will indicate at the top of the policy when it was most recently updated. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If we make material changes to this Privacy Policy, we will provide notice through our website or by other means as appropriate.

11. Third-Party Links

Our website may contain links to third-party websites, applications, or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of these third parties before providing any information to them.